At Barton Appliance Repair, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or utilize our appliance repair services. By using our services, you agree to the terms of this Privacy Policy.
**1. Information We Collect**
We collect the following types of information when you interact with us:
– **Personal Information:** This may include your name, phone number, email address, home address, and payment information. We collect this data when you book a service, request an estimate, or contact us for inquiries.
– **Service Information:** Details about the appliance(s) you need repaired, including the make, model, and issue(s) you are experiencing.
– **Usage Data:** We may collect information on how you interact with our website or app, such as IP addresses, device type, and browsing activities. This helps us improve our services and user experience.
**2. How We Use Your Information**
We use the information we collect for the following purposes:
– To provide appliance repair services and communicate with you about your appointments.
– To process payments and issue receipts or invoices.
– To respond to customer inquiries and provide customer support.
– To improve the functionality and user experience of our website.
– To send you promotional materials, service updates, or other communications (you may opt-out of these communications at any time).
**3. How We Protect Your Information**
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, or alteration.
**4. Sharing Your Information**
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following:
– **Service Providers:** We may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors or customer support platforms. These providers are required to maintain the confidentiality of your data.
– **Legal Requirements:** We may disclose your personal information when required by law, such as in response to a subpoena, court order, or government request.
**5. Cookies and Tracking Technologies**
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and provide a personalized experience. You can manage cookie preferences through your browser settings.
**6. Your Rights and Choices**
You have the right to:
– **Access:** Request access to the personal information we hold about you.
– **Correction:** Request that we correct or update any inaccurate or incomplete information.
– **Deletion:** Request that we delete your personal data, subject to certain legal exceptions.
– **Opt-out:** Unsubscribe from promotional emails or marketing communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
**7. Links to Third-Party Websites**
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
**8. Children’s Privacy**
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, the “Effective Date” at the top of this page will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
**10. Contact Us**
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Barton Appliance Repair
